We are glad you have visited our site flightsupport.ch. Protecting your privacy and adhering to data protection laws is our utmost concern. In our privacy policy, we will explain what data is recorded as you browse our website, what data collection techniques we use, and what we do with that data.
When visiting our website, the following data are automatically recorded:
This data recorded in our web server's log file does not allow us to identify you by name or address. Our website visitors remain anonymous as they click through our site. The only exception is if you leave us your email address, home address, or telephone number via our contact form. Then we can identify you, of course. We would in this case have the technical ability to trace your personal navigation through our website by the contact details sent by you. For such tracing, though, we have neither time nor interest. We therefore assure you that we will not trace your use of the site even if you do leave us your personal information in our contact form.
We use cookies for the following purposes:
_pk_id, _pk_ses) to distinguish unique visitors and track sessions.
We also use JavaScript on our website to enhance the navigation and make the website more interactive. At present, we require JavaScript especially for the design and testing of our web forms.
Our site is intended to inform you about the services we offer. Therefore we have no particular interest in gathering information about our site visitors. The data registered in our web server as described above is incurred primarily due to the necessary technical requirements which we are not in a position to change. However, we have the opportunity to analyze anonymously the log files of our web server using Matomo, a self-hosted web analytics platform. This allows us to answer the following questions and display the answers in the form of simple graphs:
If we should occasionally make such an evaluation, it is always anonymous. As a rule, the only data we are interested in is the number of visits to our website which took place in a certain period.
The transmission of unencrypted email is neither safe nor suitable to exchange confidential information and personal data. If you give without safeguards confidential information known by e-mail, you should also be aware that possibly unauthorized third parties (e.g. hackers) could access them and take insight. You should also expect that an unauthorized third party without your consent distorts the information that you have and use it for its own purposes. The information sent via e-mail may also be sent abroad. This may even be the case if the sender and recipient are located in Switzerland. For this reason, you must also expect that the information transmitted via e-mail could also be transferred to a country in which a lower data protection level than exists in Switzerland. If you are still in touch with us via unencrypted e-mail and ask us questions, we will assume that you want this kind of communication with us. In this case, you agree that we also reply via unencrypted e-mail reply and provide the requested information so that you may.
If you create an account or sign in using a social login provider (e.g. Google), we collect and store the following personal data:
This data is used solely for the purpose of authenticating you and providing the services of this application. We do not share this data with third parties beyond what is necessary for the social login process itself.
You can generally assume that we cannot identify our site visitors either by name or address. An exception exists, however, if you write us an e-mail via the contact form. If you have any further questions about the collection and processing of data on our website, please feel free to contact us. We will be glad to answer any questions. Any questions and requests for information, correction, and deletion requests can be sent to the following address:
It is possible that we will in the future use other data collection and processing techniques for our site. We therefore reserve the right to change our website at any time and adapt to the new circumstances. Therefore regularly consult our privacy policy so that you are always informed about the latest changes.